Refund policy

Change of mind

Goldfields TCG does not accept returns, exchanges or cancellations, or provide refunds, for change of mind. Please carefully review your order before purchasing.

Your rights under Australian Consumer Law

Nothing in this policy excludes or restricts any rights or remedies available under Australian Consumer Law. Faulty, damaged, incorrectly supplied or otherwise non-compliant products will be handled in accordance with Australian Consumer Law.

If there is a problem with your order, contact us through our Contact Us page with your order details and a description of the issue so we can assist.

Pre-orders

Pre-orders are final once placed and cannot be cancelled or refunded for change of mind. If Goldfields TCG cannot fulfil a pre-ordered product, we will provide a full refund for the affected item. Your Australian Consumer Law rights remain unaffected. Please see our Pre-Order Policy for more information.