Terms of service

About Goldfields TCG

Goldfields TCG is an Australian-owned online trading card retailer based in the Goldfields, Western Australia. Our store is hosted on Shopify.

Orders

Please carefully review product details, quantities, prices and your order before purchasing. Goldfields TCG does not accept returns, exchanges or cancellations, or provide refunds, for change of mind.

Australian shipping

Standard shipping is $10.95 AUD and Express shipping is $15.95 AUD. Australian orders over $150 AUD qualify for free standard shipping only. Express shipping is not included in the free-shipping offer. See our Shipping Policy.

Pre-orders

All pre-orders are final once placed for change-of-mind purposes and cannot be cancelled or refunded due to change of mind. Release dates and expected arrival dates are estimates and may change because of manufacturers, distributors, freight or other circumstances outside our control.

If Goldfields TCG cannot fulfil a pre-ordered product, we will provide a full refund for the affected item. Orders containing in-stock and pre-order products ship together once all products are available unless separate shipping has been arranged. See our Pre-Order Policy.

Returns and consumer rights

Nothing in these terms or our policies excludes or restricts any rights or remedies available under Australian Consumer Law. Faulty, damaged, incorrectly supplied or otherwise legally non-compliant products will be handled consistently with Australian Consumer Law. See our Returns & Refunds Policy.

Privacy

Our Privacy Policy explains how personal information is collected, used and disclosed when you interact with our store.

Contact

For questions about these terms or an order, email sales@goldfieldstcg.au or visit our Contact Us page.